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Frequently Asked Questions

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1. “Is it possible to reach our hospitalized patient by phone?”

Answer: “Telephone calls with your patient can be made from the extension line of the relevant service after 17:00 until 22:00.”

2. “Who can apply to your hospital?”

Answer: “Paid SSK (employees, beneficiaries and retirees), Bağ-Kur (beneficiaries and retirees), Retirement Fund (retired and beneficiaries), Civil Servants (employees and beneficiaries) can apply for a Green Card, provided that they are referred from hospitals affiliated to the Ministry of Health. For more detailed information, call 0212 417 00 00.”

3. “How can I find out if there are any available beds in the intensive care unit?”

Answer: “The relevant intensive care unit is called and the condition of the patient to be referred is indicated. It can be learned whether there is a suitable bed for the patient’s condition. It is possible to apply to the intensive care department with the status report of the patient to be transferred.”

4. “I made an appointment on the website (Internet). Do you have any paperwork I need to bring with me?”

Answer: “You can apply with a photo identification document containing a TR ID number and a referral paper issued by another hospital, if any. It would also be appropriate to bring the examination, results, report, film etc. records related to your medical problem.”

5. “What are the documents that patients who are treated in our hospital due to work accident should complete?”

Answer: “Copy of identity card with TR ID number, referral document filled in by the employer with the occupational accident section.”

You can ask your questions by contacting us.

Hope to see you in healthy days.

Avrupa Şafak Hospital

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