Our Quality Policy
Avrupa Şafak Hospital
Our Mission
To provide health services that meet patient satisfaction at the highest level, by improving its existing infrastructure and equipment in the light of the needs of the age, and by supporting its expert and qualified staff with continuous training.
Avrupa Şafak Hospital
Our Vision
To be one of the leading organizations that guide the health sector in our country by reflecting technological developments in the service process, adhering to universal values, respecting patient rights, and in the future, as in the past.
Avrupa Şafak Hospital
Our Quality Policy
As a management, our primary goal is to ensure the effectiveness of the activities in the quality management system and to create favorable conditions for the realization of quality targets.
Our main goal in our service process is to extend the patient-oriented service structure to our corporate business understanding in order to meet patient satisfaction at the highest level.
To ensure continuous improvement in our service processes by closely following technological and scientific developments.
To create environments where expectations are met, progress is achieved and goals are shared for patients, visitors, institutions with whom we cooperate and share information, suppliers and employees who apply to our hospital.
To provide effective and continuous training and information activities in line with the needs and expectations of our patients and their relatives.
To bring the quality management system studies to an understandable and perceptible level for both patients and their relatives, and to ensure that they are systematically reviewed.
To provide quality and safe service to our patients and employees by following technological and new developments.
To ensure that patient safety is the most important part of patient care by adopting and implementing it with all our employees.